THE TV REMOTELY GUIDE LIBRARY
Local network
Check TV Wi-Fi, internet access, device discovery and local-network connections without confusing them with app failures.
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Local network29
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Roku TV reports a network connection error
Use Roku’s connection test to separate Wi-Fi association from internet access, interpret the result and reconnect safely.
RokuGuest Wi-Fi and mesh networks hiding a TV remote
A phone remote may fail to find a TV even while both devices have internet.
General guideGoogle TV remote pairing code does not appear
When a Google TV phone remote shows no pairing code, first confirm the TV is already set up, awake and on the same local network as the phone.
Android / Google TVApple TV Remote pairing on iPhone: official method and limits
Apple provides an official Apple TV Remote in iPhone and iPad Control Center for Apple TV HD, Apple TV 4K and some AirPlay-compatible TVs.
General guideHisense VIDAA phone remote pairing: official app and limits
A Hisense TV running VIDAA can direct you to the correct VIDAA companion app from Support, Mobile App on the TV.
Hisense
Menu names and features vary by TV model. See how we test or explore the TV Remotely overview.
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Keep your TV screen visible during setup. A phone remote cannot bypass a TV’s approval prompt or connect an offline TV to Wi-Fi.