Streaming apps

Browsing #Streaming apps. Back to all guides ↗

• Troubleshooting

  Netflix will not open on a smart TV

  If Netflix closes or returns to the TV menu, separate an app problem from a network issue and try safe restart and sign-in checks.

  General guide

  #Streaming apps
• Troubleshooting

  Streaming buffers even with fast internet

  Diagnose TV buffering despite a fast speed test by comparing the TV connection, other apps, live streams and household network load.

  General guide

  #Streaming apps#Local network
• Troubleshooting

  TV apps keep signing you out

  Find why TV streaming apps repeatedly request sign-in. Compare account security changes, app data clearing and sessions lost after restart.

  General guide

  #Streaming apps#TV software
• Troubleshooting

  Subtitles are missing or out of sync on TV

  Locate the caption controls for broadcast, streaming apps, HDMI players or USB video, then check missing tracks and subtitle timing.

  General guide

  #Streaming apps#Broadcast channels
• Troubleshooting

  TV will not install or update an app

  Check app support, account, network and storage when a smart TV cannot install or update an app from its store.

  General guide

  #TV software#Streaming apps
• Troubleshooting

  LG webOS apps cannot reach the internet

  Read LG webOS network status and compare apps and a hotspot to separate TV connectivity from a service or home-router problem.

  LG

  #Local network#Streaming apps

Menu names and features vary by TV model. See how we test or explore the TV Remotely overview.