THE TV REMOTELY GUIDE LIBRARY
Local network
Check TV Wi-Fi, internet access, device discovery and local-network connections without confusing them with app failures.
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Local network29
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TV not found on Wi-Fi
Start here when your TV is missing from the device list. Check the network, permissions and discovery.
General guideTV found, but not connecting
Your TV appears in the list but pairing or control fails. Work through the next checks.
General guideRoku TV & player remote setup
Check network control access and identify the Roku device you want to control.
iPhone Local Network permission
Allow your iPhone to find compatible TVs on your home network.
iPhone / iPadConnect to a TV by IP address
Find your TV’s local IP address and try a manual connection when discovery fails.
General guideUse your iPhone as a TV remote
Set up an iPhone or iPad as a Wi-Fi remote for a compatible TV.
iPhone / iPadCan a TV remote app work without Wi-Fi?
Understand the difference between local networking, internet access and infrared.
General guideWi-Fi vs infrared TV remotes
Compare network and line-of-sight control, including offline and standby limits.
General guideControl a TV from a laptop or online
Learn why a website cannot reach your TV directly and what to use instead.
General guideSmart TV connected to Wi-Fi but no internet
Find out whether the TV, router or internet service is causing a connected-but-offline message, then try safe checks for your model.
General guideTV keeps disconnecting from Wi-Fi
Trace repeated TV Wi-Fi drops to weak signal, the home network or the television, with low-risk checks before resetting settings.
General guideTV cannot find a 5 GHz Wi-Fi network
Find out whether the TV supports your router’s 5 GHz network, then check band settings and signal without changing router settings blindly.
General guide
Menu names and features vary by TV model. See how we test or explore the TV Remotely overview.
A LITTLE EXTRA HELP
Your TV has its own story.
Can’t find your answer? Browse real support reports or tell us where you got stuck.
Keep your TV screen visible during setup. A phone remote cannot bypass a TV’s approval prompt or connect an offline TV to Wi-Fi.